Contact and support

Support and Contact

Before you purchase a product, please choose carefully and make sure you buy the right program. We do not refund your order or change your product simply because you have made a wrong selection. If it is the product's problem, you can get your money back within 30 days.

What's your upgrade policy
Wondershare Software provides outstanding maintenance of its software products. We pursue constantly improvement and enhancement of our products with regular release of new minor and major versions. Being a registered user of Wondershare Software, you are entitled to a lifelong upgrade for free of your product. That is to say, when you purchase wondershare's software, any upgrade, major or minor, will be available for you totally for free for all your life.

The lifelong and guaranteed free upgrade will be available at http://support.dvd-ripper-copy.com/ all the time.

Is it safe to buy Wondershare Contact Backup online?
Regnow has an order process that is protected via a secure connection so that the data sent to the recipient can only be read by the recipient. Important information such as credit card numbers, addresses, etc. is sent to the recipient securely via the Internet.

How soon will I get my product after I placed my order online
You will receive a confirmation for your transaction immediately after you place your order online. You will also receive a confirmation by email that will contain all of your order data including your invoice or receipt. A order request will also be sent to the our database by email. (This will takes hours or more to process by SWREG). As soon as we recieved the order request, the ultimate confirmation will be sent to you via email containing the link of the downloadbale "exe" file and the Registration Code for installation. Any more question . Please feel free to contact: "Customer Service Center"